Welcome to Arobo Records (“Company”, “we”, “our”, “us”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase event tickets, or subscribe to our updates.
2.0 INFORMATION WE COLLECT
We collect and process the following data categories about you across our internal network architecture:
- Personal Identification Information: Name, email address, and phone number provided when subscribing to newsletters or purchasing tickets.
- Payment Information: Billing details required to process ticket purchases. All financial transactions are securely handled directly by our payment processor, Paystack. We do not store or clear your payment card details on our servers.
- Technical & Usage Information: IP address, browser type, operating system, and data on how you interact with our website.
- Marketing Preferences: Your choices regarding receiving artist updates, music releases, and event announcements from us.
3.0 HOW WE USE YOUR INFORMATION
We use your parameters to:
- Deliver Services: Issue digital event tickets and manage event admission tracking.
- Communicate: Send you newsletter updates, marketing promotions, and critical event updates (e.g., venue or time changes).
- Secure Transactions: Prevent fraudulent ticket purchases and ensure secure checkout via Paystack.
- Comply with Law: Meet legal and regulatory obligations within the Federal Republic of Nigeria.
4.0 SHARING YOUR INFORMATION
We only share your information with trusted third parties:
- Service Providers: Payment processors (Paystack), ticketing software, and email marketing platforms necessary to run our operations.
- Legal Authorities: When required by law to protect our rights or ensure event safety.
5.0 DATA SECURITY & RETENTION
- Security: We use industry-standard security measures to protect your data. No online transmission is 100% secure, but we actively safeguard your info.
- Retention: We store your personal information only as long as necessary to fulfill ticket orders, manage your newsletter subscription, or comply with financial reporting laws.
6.0 YOUR PRIVACY RIGHTS
In accordance with the Nigeria Data Protection Act (NDPA), you have the right to:
- Access & Correct: Request copies of your data or update inaccurate information.
- Erasure (Right to be Forgotten): Request that we delete your personal data from our systems by emailing us at contact@zafric.com.
- Opt-Out: Unsubscribe from our newsletter at any time using the link at the bottom of our emails.
7.0 CHILDREN'S PRIVACY
Our website is not directed at children under the age of 13. We do not knowingly collect data from children under 13. If we discover such data has been collected, it will be deleted immediately.
8.0 DATA TEAM TOUCHPOINT
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our data team at contact@zafric.com.
9.0 CHANGES TO THIS PRIVACY POLICY
We may update this policy periodically. We will notify you of changes by updating the Effective Date at the top of this page.